Pronexus introduces Turnkey Speech Applications for Microsoft Speech Server 2004
OTTAWA, Canada and SAN FRANCISCO - Pronexus Inc. introduced VeoSuite, a range of turnkey voice-enabled applications for a variety of business processes and industries. VeoBill, the first VeoSuite product, is a turnkey solution for voice-enabled bill payment. Other speech solutions for Microsoft Speech Server 2004 are in development, including speech enabled survey solutions and patient monitoring applications. Speech applications deliver significant business value by increasing operational efficiency and customer service, providing timely information access and more. Pronexus' turnkey solutions for the Microsoft Speech Server make speech more compelling. They accelerate time-to-market, reduce upfront development costs and leverage proven expertise in voice user interface design. VeoSuite applications are designed to voice-enable key business processes such as bill payment, are fully customizable via Web-based administration interfaces and feature a "ready to deploy" voice user interface. Their extensive use of Web services delivers ease of integration to enterprise environments and databases. VeoBill, the first in the series of VeoSuite applications is a turnkey solution for speech-enabled bill payment, with specific focus on Utilities, Service Provider and Banking environments. VeoBill allows these organizations to accelerate receivables while offering their customers additional convenience and choice. A consistent voice user interface with touchtone fallback, transparent credit card processing and full or partial bill payment are part of the VeoBill caller experience. VeoBill augments electronic bill presentment and payment environments, reducing agent requirements and enables round the clock customer service.