Ranstad Technologies to Deploy Aspect Contact Center Solutions
Randstad Technologies, a provider of service desk operations and desktop and call center support, has selected Aspect Software's Unified IP contact center solution hosted by Promero.
Promero will implement and manage the private cloud platform at Verizon's state-of-the-art data center, NAP of the Americas, and other colocation sites.
"It is critical that Randstad Technologies maintains alliances with leading suppliers to provide our customers with service desk solutions and innovative technology that ensure peak performance," said Andrew Speer, president of technology solutions at Randstad Technologies, in a statement. "This partnership with Aspect Software and Promero guarantees that our team of technology support and services experts can deliver efficient solutions and maximize their productivity."
"We are thrilled to equip Randstad Technologies with Aspect UIP 7.3 hosted by Aspect's solutions hosting partner, Promero," said Chris Koziol, Aspect president and general manager of interaction management, in a statement. "I am confident that Aspect Unified IP's advanced features, which are essential for delivering an exceptional consumer experience, will provide immediate financial and operational benefits to Randstad Technologies."