Smith Micro Offers Voicemail-To-Text Service

Smith Micro Software, a developer and marketer of software solutions and services for the mobility market, today announced its new mobile carrier-grade Visual Voicemail with Voicemail-to-Text service.

Fully interoperable with existing voicemail systems, the service combines visual voicemail and voicemail-to-text transcription to set the new standard in visual voicemail technology, providing carriers with a fully integrated, revenue-generating application. In addition, visual voicemail with voicemail-to-text reduces carrier storage needs by off-loading messages to the user handset. It also eliminates the need for voice-channel calls to the voicemail system, reducing system load and voicemail infrastructure costs.

"Smith Micro already enables visual voicemail for millions of our customers' subscribers, and we lead the mobile ecosystem in providing rich mobile services that enable carriers to increase revenue and drive mobile data adoption. Voicemail-to-Text was the logical next step," said William Smith, Jr., president and CEO at Smith Micro. "Mobile applications are quickly becoming the adoption driver for the mobile smartphones and the wireless network, where just a few years ago, the mobile device itself was the motivating factor in customer loyalty. Now, simple access to voicemail is just as vital. Our new visual voicemail with voicemail-to-text mobile service enables carriers to meet customer demands for an intuitive, easy-to-use voicemail system, while allowing them to offer voicemail-to-text transcription and generate additional revenue."

Smith Micro's visual voicemail with voicemail-to-text delivers voice messages directly to users' phones, in audio and/or text form, and stores them in a visual inbox . By leveraging the new service, there is no dialing or waiting for voicemails; users can simply press play to read the transcribed message in text form or playback the message audibly to listen to the message instantly. The visual voicemail with voicemail-to-text inbox works directly with the individual's contact list and shows the name of who left the message, when it was left, and whether they have replied. The service also enables consumers to compose new voice messages and send them without ever calling the recipient.

Smith Micro's visual voicemail with voicemail-to-text is commercially available today on a variety of Android devices.

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