St. John's Hospital Selects Amcom's Smartphone Messaging Solution
St. John’s Hospital in Springfield, Ill., has selected Amcom Software's smartphone messaging system, Amcom Mobile Connect.
The hospital chose Mobile Connect for its ability to provide confirmations of all messages delivered to staff members. St. John’s joins a host of other hospitals making Mobile Connect an integral part of their trusted communications infrastructure.
St. John’s is implementing the solution as part of its project to upgrade its existing Amcom contact center solutions, including operator consoles and Web-based on-call scheduling. The project will establish an integrated communications system for all messaging that draws from a single source of contact and schedule information. This will allow staff to communicate easily with physicians using iPhone, Android, and BlackBerry smartphones as well as others using pagers or related devices.
“St. John’s is committed to delivering high quality, efficient health care. Our decision to upgrade our Amcom system so that we can communicate with our physicians and staff more efficiently via text messaging is another example of our ongoing efforts to streamline our operations,” said Melinda Garner, Manager of I.T. Network Services, St. John’s Hospital. “Mobile Connect enhances our ability to consolidate communication devices at St. John’s so that caregivers stay connected, allowing them to deliver the most effective patient care.”
“We’re pleased to work with St. John’s Hospital as they expand their communication capabilities to embrace and support the ever-increasing use of smartphones in their operations,” said Chris Heim, CEO, Amcom Software. “As many of our customers have learned, the value of Mobile Connect grows exponentially when it is integrated with related communications infrastructure such as operator consoles and on-call schedules.”