Switch Commerce, an electronic payment transaction processing company, has enhanced its MobileTMS smartphone application for iPhone and Android. With the addition of voice commands, ATM owners and operators can now perform any terminal management system function by speaking, with no typing required.
With the addition of voice commands through the MobileTMS upgrade, available for free through the Apple App Store and Google Android Market, ATM owners and operators will have real-time, 24/7 access to cash balances, transaction details, alerts, reporting, and other terminal information for an entire ATM portfolio.
"The addition of voice commands to our MobileTMS app sets a new standard for mobile technology in our industry as ATM terminal portfolios can now be managed simply by talking into your phone." said Timothy Warner, founder and CEO of Switch Commerce. "With the introduction of voice commands as the primary means of requesting real-time information about ATMs, we've eliminated the need for ISOs and IADs to type, and in turn, empowered them to conduct their business hands-free."
In many cases, MobileTMS voice commands allow ATM operators to identify and address terminal issues before a customer is impacted, without ever typing a word. Combining the smartphone's GPS, microphone, and built-in motion tracking sensors, with real-time access to Switch Commerce's industry leading payment processing platform, MobileTMS automatically begins recording when the user is ready to speak. Once a command has been spoken, requests are executed instantly, with no typing required.
"Necessity is the mother of invention, and once again Switch Commerce has raised the bar. MobileTMS with voice commands was written in anticipation of everything an ATM operator needs to manage a portfolio from the road. I can run reports and literally have a conversation with my terminals from anywhere, without ever touching my phone or tablet." said Darryl Ware, co-owner, WWS ATM Sales & Service.