Telcom & Data Launches Trisys Call Recording System

Business telecommunications provider Telcom & Data has unveiled its Trisys Replay call recording system.

The system includes a server and accompanying software, enabling businesses to record phone conversations in high-quality digital sound. Businesses can use the system to identify mistakes, train staff, and record calls to resolve disputes. The company points out that firms can also use call recording to verify fraudulent calls are not being made from their business.

There are five versions of Trisys call recording hardware to meet the needs of different phone systems. Replay T1 records voice activity over T1 PRI trunks; Replay ST is used for analog and digital phone systems; Replay ATS is used for connecting to analog ports; Replay SIP is used to record voice activity in a SIP-based IP PBX environment; and Replay RTP is a station side recording solution for IP phone systems.

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