TuVox Appoints John Kirst Vice President of Business Development
LOS ALTOS, CA - TuVox announced the appointment of John Kirst as vice president of Business Development. Kirst brings more than 20 years of call center technology, enterprise software and sales and marketing experience to TuVox. He will be responsible for TuVox' business partnership strategy and development. "We are very pleased to have John join the TuVox team," said Larry Miller, president and CEO of TuVox. "John brings tremendous depth and breadth of experience in the contact center industry. He will play a key role in ensuring the success of our recently launched partnership strategy and in accelerating TuVox' expansion in the speech application marketplace." In 1990, Kirst co-founded Edify Corporation, a global provider of enterprise CRM and Customer Contact Center software. He was responsible for the product management of the first releases of Edify's Flagship product, Electronic Workforce, which became the first software-based platform for Web and Voice Portal applications. Kirst subsequently held several senior management positions while at Edify; including director of channel sales, vice president for Asia Pacific Sales and operations and SVP world-wide marketing. Kirst established and developed Edify's global and regional reseller, OEM and systems integration channels, started-up and built Edify's business in Asia Pacific and Latin America and following Edify's merger with S1 Corporation, re-launched and re-positioned Edify as an enterprise provider of multi-channel, contact center automation software. "Contact center automation technology and specifically the application of automated speech recognition is presently undergoing a wave of innovation that rivals the mid-90s," said Kirst. "I am thrilled to join TuVox, who is not only at the forefront of the next generation of Voice Self-service and speech automation technology but also has an impressive, highly referencable and growing customer base."