Vocomo Announces VoIP-Based IVR Product Supporting VoiceXML 2.0, SIP, H.323, and RTP
Vocomo announced its new open standards Voice-over-IP (VoIP) IVR platform: VocomoVoice Response for VoIP. This network- attached IVR platform allows businesses to efficiently deploy their customer service applications in a single IP-centric network.
Vocomo has launched a new generation of VoIP IVR software, with support for VoiceXML, SIP, H.323, and RTP, that enables developers to build IVR applications. With VocomoVoice Response for VoIP, enterprises and service providers can realize the benefits IP Telephony has to offer.
VocomoVoice Response for VoIP is designed for a server platform based on Intel architecture, and integrates with Intel NetStructure Host Media Processing software in place of digital signal processor (DSP) boards for call handling and control. The media processing functions are handled on the host CPU.
VocomoVoice Response for VoIP offers integrated WebSphere Speech Technologies from IBM. These automatic speech recognition and text-to-speech technologies enable enterprises to incorporate speech into their customer-facing telephony applications.