VoiceObjects Teams with SAP to Enable Voice Applications
BOSTON - VoiceObjects announced that they have signed a worldwide software license and distribution agreement (OEM) with SAP AG. Henceforth, SAP will use VoiceObjects' Voice Application Management System (VAMS) VoiceObjects Factory as a development and deployment option for voice solutions based on the SAP NetWeaver(TM) integration and application platform. By providing a scalable solution to develop and deploy voice services on more than twenty different speech processing platforms, SAP will help its customers increase operational efficiency, allowing them to improve multi-channel consumer and employee communication, and extend the use of core data to any wire line and wireless phone.
Leveraging SAP NetWeaver , VoiceObjects Factory integrates with back-end SAP solutions. Information of virtually any data source is accessible by voice dialogues over the phone. This enables SAP to build voice solutions for customer using their existing SAP(R) solution infrastructure.