VoiceVault Partners with Enacomm on Voice Biometrics for Financial Institutions
Enacomm, a provider of intelligent customer interactions technology, has integrated VoiceVault's voice biometric engine into its Enacomm Voice Authentication (EVA) application that enables authentication of customers from any phone, any time.
"Financial institutions can now more confidently guarantee high levels of security and user convenience while avoiding the need for customers to remember anything for authentication," said Julia Webb, vice president of sales and marketing at VoiceVault, in a statement. "We believe EVA will provide an easy path to transform the customer experience, and we are excited to be working with Enacomm on this powerful solution."
VoiceVault maps, stores, and matches the customer's voice, which becomes the key for account access. H.
"Fraud, identity theft, and security breaches have become commonplace in America, and financial institutions are often prime targets for fraudsters," said Enacomm CEO Michael Boukadakis in a statement. "The passwords, PINs and static security questions traditionally used for account authentication have been compromised, and today only proven methods of identification, such as voice biometrics, will fully protect customers."