Dragon Medical Now Captures More Than 100 Million Patient Stories Per Year

Nuance Communications today announced that more than 100 million patient stories are captured annually by physicians using Nuance cloud-based clinical voice recognition.

This milestone comes on the heels of dramatic growth in healthcare organizations using Web and mobile apps with embedded Nuance Dragon Medical cloud-based solutions, which have increased up to 30 percent month-over-month since the beginning of the year. Nuance expects the pace of adoption to continue based on market feedback indicating that 94 percent of healthcare organizations are considering or strongly interested in cloud-hosted clinical speech recognition, with 89 percent citing portability as the top benefit.

"Physicians are more mobile than ever, both inside and outside the hospital. At the same time, there is an increased need for patient stories to become immediately available in the patient's record. Integrating Nuance Dragon Medical Direct with our Cerner physician documentation tool has enabled us to meet both of these needs," said Dr. Ehab Hanna, chief medical information officer of Universal Health Services, which has so far deployed the solution in 16 facilities nationwide. "Our goal was to transition at least 30 percent of patient stories to Nuance's cloud-based technology in conjunction with Cerner's EHR. Within just a few weeks, we were pleasantly surprised to see voluntary adoption rates of 60 percent to 90 percent across our hospitals. You don't reach numbers like that unless you have a good tool."

Dr. Hanna attributes the significant adoption rates to the accuracy of Nuance's speech recognition and portability of voice profiles,. "It understands me from the first minute I begin talking," he said, noting that ease of use and convenience were also big contributors to rapid physician adoption.

"Achieving the milestone of 100 million patient stories via cloud-based speech solutions is solid evidence of the trend we recognized early on. High-quality voice capabilities across desktop, Web, and mobile platforms through Nuance are helping healthcare evolve and driving the future of voice-enabled clinical documentation," said Jonathon Dreyer, director of cloud and mobile solutions at Nuance, in a statement. "We were the first to leverage cloud technologies to break down barriers and provide a more transparent voice experience for clinicians. And we will continue to build on that early leadership to extend even more powerful cloud-based voice capabilities to healthcare applications, practitioners, and organizations."

In addition to more than 3,000 healthcare organizations that rely on cloud technology from Nuance, the number of those accessing the platform through speech-enabled partner applications, such as mobile EHR apps from Cerner, Epic, and eClinicalWorks, has more than tripled in the past year.

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