Cyara Releases Version 6.3
Cyara Solutions, provider of an omnichannel customer experience discovery, testing and monitoring platform for voice and digital channels, has launched the 6.3.0 release of its platform.
"This release includes enhancements that make the Cyara Platform even more robust, reliable and scalable," said Luan Tran, chief technology officer and a co-founder of Cyara, in a statement. "Like every Cyara release, 6.3.0 shows our commitment to help our customers respond to rapidly-changing market conditions. While most of the enhancements are behind the scenes, they will make it easier for customers to test more frequently and at even greater volumes."
"The focus of this release was to streamline administrative tasks, which will significantly reduce the maintenance effort and costs for system administrators who are responsible for managing the Cyara Platform," said Brian Chapman, development team leader for quality assurance at Cyara, in a statement. "We want to be sure that we continue to provide robust and flexible functionality to our customers through our platform that can continue to scale to meet their needs."
Cloud-based Cyara Crawler offers contact center IVR discovery and documentation.