Cloud9's Voice Trading Solution Is SOC-2 Certified

Cloud9 Technologies, a cloud-based voice trading communication and analytics platform provider for financial firms and institutional traders, has completed the Service Organization Control (SOC) 2 Type II certification process.

SOC 2, a certification established by the American Institute of Certified Public Accountants (AICPA), evaluates companies on their Trust Services Principles and Criteria, including security, availability, processing integrity, confidentiality, and privacy of their data management systems.

Cloud9 underwent in-depth assessment by a third-party auditor to confirm compliance with this standard. The process requires comprehensive, written documentation of information security policies and procedures in addition to a technology examination that proves a company's ability to maintain these standards over time.

Cloud9's framework includes end-to-end security that safeguards calls, recordings, and call data in transit and at rest.

"The SOC 2 certification sets Cloud9 apart and establishes us as the leader in information security for the trader voice market," said Cloud9 Technologies Chief Technology Officer, Leo Papadopoulos, in a statement. "Following our recent ISO 27001 certification, this reinforces our ongoing dedication to security, confidentiality, and privacy in regards to our data. Our users can be confident that that we are providing them the highest levels of protection for their most sensitive data and communications."

SpeechTek Covers
for qualified subscribers
Subscribe Now Current Issue Past Issues
Related Articles

Cloud9 Technologies Partners with Behavox

The collaboration between Cloud9 and Behavox provides comprehensive monitoring for voice trading in financial markets.

CallMiner Partners with Cloud9

CallMiner and Cloud9 have forged a strategic partnership to bring customer engagement analytics to new European markets.