LumenVox Partners with M&C
M&C Associates has become a LumenVox Skills Certified Partner, demonstrating its ability to deliver speech solutions based on the LumenVox speech automation suite.
M&C and LumenVox together are adding speech recognition to self-service applications and contact center services.
"M&C offers deep expertise in creating, deploying, and supporting speech-enabled applications that take advantage of the full LumenVox portfolio. Their broad-based knowledge and many years of experience allows M&C to deliver a wide variety of speech-based applications to the marketplace," said Ed Miller, CEO of LumenVox, in a statement. "M&C is known for their commitment to customer satisfaction, quality, value, and ease of doing business. We are pleased to welcome M&C as a LumenVox Skills Certified partner."
M&C Associates provides voice solutions supported by the LumenVox Speech Recognizer (ASR) and Text-To-Speech Server (TTS) on the Avaya, Genesys, and Cisco platforms.