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Kofax Robotic Process Automation Software Adds AI and Machine Learning For Smarter Robots

Kofax, a supplier of software to automate and digitally transform information-intensive processes, today announced the addition of artificial intelligence (AI), machine learning, and other capabilities in its Kapow 10.3 Robotic Process Automation (RPA) software.

Kapow, the #originalbot, automates and digitally transforms a wide range of human and information intensive processes across the front and back-office operations. It allows users to develop and deploy smart robots that mimic human actions while driving continuous improvement using AI and machine learning. Kapow robots interact seamlessly across desktop software, traditional enterprise, and browser-based systems and websites, aggregating data, transforming it into actionable information, triggering responses, and communicating with other applications.

Kapow 10.3 leverages AI and machine learning to automate human and information intensive processes using market leading capture and RPA technologies, and to build smarter robots in support of an organization’s digital transformation objectives.

It also adds capabilities to accelerate robot development and deployment, including:

  • Intelligent screen automation to support Citrix based applications and other similarly remote desktop environments: Kapow “learns” the application image and identifies user interface (UI) elements such as labels and buttons, resulting in significantly faster robot development.
  • An enhanced and embedded browser engine for building robots that access browser-based systems and websites: Kapow supports rapid robot development and deployment, and now handles more complex automation requirements.
  • Expanded support for attended robots designed for user monitoring and interaction

Attended robots can be triggered by the user, desktop commands or other events, and are ideal for automating service desk, help desk and other call center activities.

With hundreds of thousands of Kapow software robots deployed at more than 600 enterprise customers, BPO providers and shared service centers around the world, Kofax has enabled exceptional improvements in operational efficiency, responsiveness and cost savings. Kapow’s automation capabilities are leveraged across a wide range of use cases in banking, insurance, manufacturing, retail, logistics, government and other vertical markets.

Kofax offers Kapow as both a standalone RPA software product and as part of a complete digital transformation platform named Kofax TotalAgility that encompasses multichannel capture, process automation, customer communications management, electronic signature, mobile and analytics capabilities.

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