Ding Offers Opportunities For Chat
Ding is chatbot solution service that offers both customizable and default bots to businesses that would otherwise rely on answering phone calls and/or emails to respond to existing and potential customers. In this regard, Ding creates both time and saves money for businesses as the chatbots are up and running on a 24x7x365 schedule - utilizing every hour of the day for business. And with the added benefit of manual override, end users can sleep easy knowing that someone will be there to answer their query if it is not in the database.
Ding chatbots harness the developments in machine learning and natural language processing (NLP) to make sure that each answer is both relevant and effective to the needs of the customer. As of mid-2018, Ding has developed over 10 bots that can be deployed in financial services, cybersecurity, business advisory, and mortgages.
It is possible for Ding to be deployed in eight different channels - Messenger, Slack, website, Skype, Kik, Viber, Telegram, and Line (some of the most popular instant messaging platforms on the market). And depending on the target audience businesses are trying to reach and tap into, this can be adjusted with icons and different response pathways to suit your needs.