Nuance and Cerner Expand Voice AI Collaboration

Nuance Communications has expanded its long-standing collaboration with Cerner to integrate Nuance's virtual assistant technology into the Cerner Millennium electronic health record (EHR).

Building on the existing integration between Nuance's Dragon Medical platform and Cerner Millennium, joint clients can now use Nuance's advanced natural language virtual assistant technology to navigate the EHR using just their voices.

"Health systems and their care teams are facing unprecedented challenges as they strive to deliver great patient care while dealing with extreme financial pressures and a worldwide pandemic. At Cerner, we are committed to continuing to deliver leading-edge AI-powered solutions, leveraging our open platform approach, to reduce the administrative burden on care teams so they can focus on the patient," said Tanuj Gupta, vice president and physician executive for Cerner Intelligence at Cerner, in a statement. "With digital transformation happening at a break-neck speed, we are excited to expand our leading AI-enabled technology offerings with Nuance to help us fulfill this mission."

Nuance's virtual assistant technology delivers conversational dialogues and skills that automate clinical tasks, such as chart search, navigation, intelligent computerized physician order entry, and scheduling, inside Cerner Millennium.

"Together with Cerner, we're bringing the next level of conversational AI directly to our joint clients with the goals of improving patient experiences, combating clinician burnout, and reducing costs," said Joe Petro, chief technology officer at Nuance, in a statement. "Building on our Dragon Medical platform, already used by over 550,000 physicians in the U.S. alone, our new virtual assistant technology will help deliver solutions that automate time-consuming tasks, eliminate inefficiencies, and bring clinical intelligence and better decision-support to clinicians at the point of care."

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