Dubber Achieves Call Recording Certification for Microsoft Teams
Dubber has become one of the first unified cloud call recording solutions providers to achieve compliance call recording certification for Microsoft Teams.
To be certified under the Microsoft program, companies asubmit their solutions for third-party testing for quality assurance, performance within the Microsoft Azure environment, interoperability, and compatibility with the Teams user experience, security and compliance, marketing and customer support. Dubber's solution met and, in many instances, exceeded the parameters of the certification process for voice, video, and screen share. As a part of the certification process, Dubber will also be included in the Microsoft AppSource Marketplace for compliance.
"Achieving Microsoft Teams Certification for Compliance is a significant first for Dubber and our partners. Successfully completing this rigorous level of testing, our service provider partners and enterprise users can be confident the Dubber platform will meet their requirements for security and compliance call recording on the Teams environment. The Teams compliance certification is especially significant for our customers in the banking, government, insurance, and financial services environments who are often under legal mandates to record and store call recordings. With Dubber, they can eliminate costly on-premises and cap-ex-intensive solutions and meet their obligations for Teams users in call center, branch, and work-from-home environments simply, easily, and with confidence," said Adrian Di Pietrantonio, executive vice president of global platforms and partnerships at Dubber, in a statement.
"Our partners are an essential part of meeting our customers' communication and collaboration needs with Microsoft Teams. We are pleased to have Dubber successfully complete the Teams compliance recording certification process. This can help their customers, especially in the financial services sector, stay compliant and meet their call recording obligations for calls placed in Teams," said Mike Ammerlaan, director of the Microsoft 365 Ecosystem at Microsoft, in a statement.
Dubber significantly added to its unified call recording and voice intelligence solutions portfolio with a dozen new applications.
Dubber is launching Unified Call Recording and Voice AI on AT&T IP Toll-Free Network, AT&T Hosted Voice Service, and Cisco Webex Calling with AT&T Business in the United States.