360 Networks and Nomadix Partner
360 Networks, makers of the hospitality communications platform ComXchange, is partnering with Nomadix, a hospitality and multitenant technology provider, to equip hotels with Angie in-room voice assistants, an upgraded phone alternative powered by the ComXchange PBX. This partnership comes soon after the Nomadix announcement of its acquisition of Angie Hospitality.
Angie's patented technology uses both voice control and touchscreen capabilities to offer a complete solution for hoteliers looking to offer contactless, touch-free options for guests to engage with hotel associates for service requests, asking questions about the hotel, controlling smart room functionality, and sharing recommendations.
Offered through the cloud or on-premises, ComXchange provides a phone service that integrates with all major hotel property management systems (PMS) to coordinate guest requests and complies with e911 requirements.
"We are excited to add Angie in-room voice assistants to our marketplace. Our partners and hotel customers can upgrade their phones in select rooms or across the property, add digital concierge services, and create more efficiency and satisfaction," said Bryon Thompson, vice president of 360 Networks, in a statement.
"Safety and contactless engagement are important factors to make guests feel safe as travel returns. This partnership will allow thousands of ComXchange's existing hotel installations to add a contactless digital assistant with a simple per-room add-on to their monthly service fees," said Speleos Dravillas, chief revenue officer of Nomadix, in a statement.