Sensely Launches Virtual Primary Care (VPC)
Sensely has launched Sensely Virtual Primary Care (VPC), a suite of technologies to accelerate the implementation and adoption of virtual primary care technologies among healthcare providers.
Sensely VPC features Sensely's voice-enabled and character-based virtual assistant, which can be designed to match enterprise customer brand identity. Multiple languages are supported, and an optional symptom assessment tool can be added to the patient journey and configured to navigate patients to the preferred venue of care. Sensely can also create customized intake routines .
Sensely VPC includes the most frequently requested member flows, such as appointment booking, service location information, and FAQs about related care services. Additionally, Sensely VPC is designed for seamless and transparent handoffs to existing enterprise appointment booking and third-party telemedicine services.
"As healthcare slowly emerges from the extreme lockdown environment of COVID-19, the consumer mindset has changed, and patients now expect to be able to connect with their care team via the channel of their choice in an efficient yet clinically validated manner," said Adam Odessky, CEO and co-founder of Sensely, in a statement. "This creates a brand-new set of operational and workflow challenges for provider systems and payers, and it is precisely this type of opportunity where Sensely can bring unique value. We are excited about sharing more details in the coming months."
Sensely VPC is offered on a white-labeled and custom branded basis and can be deployed to websites, mobile apps, and consumer chat channels.