IVR Market to Reach $6.16 Billion by 2027

Infogence Global Research has projected the global market for interactive voice response systems will reach $4.51 billion this year and $6.16 billion by 2027, growing at a compound annual rate of 6.42 percent.

Among leading companies providing this technology, it cited [24]7, 8x8, Alvaria, AT&T, Avaya, Cisco, Concentrix, Evolve IP, Five9, Genesys, NICE inContact, IVR Lab, LiveOps, Nuance Communications, Ozonetel Communications, Verizon, and West.