Unblu and DirectLink Partner on Voice Banking App
Unblu, a provider of conversational banking solutions, and Directlink, provider of an artificial intelligence-powered conversational platform, are partnering to empower banks and credit unions to streamline multiple conversational channels and optimize efficiency.
"The time for human + AI is here. By fusing our best-in-class conversational platforms, Unblu with Directlink provides a purpose-built solution that immediately adds value and enriches the customer experience," said Mark Vanderpool, president of Directlink, in a statement. "Together, we're building a connected, intelligent ecosystem for the future."
"Taking an incremental approach to digital transformation will create costly information silos," said Lisa Joseph, president of Unblu - America, in a statement. "Adopting a single, integrated conversational platform will result in connected interactions that help financial institutions capture growth opportunities."