Microsoft Adds GPT to Nuance DAX Medical Dictation App

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Nuance Communications' Dragon Ambient eXperience (DAX) Express clinical documentation application has added conversational and ambient artificial intelligence with OpenAI's GPT-4.

Extending the Dragon Medical portfolio and the DAX ambient solution launched in 2020, DAX Express has now been enhanced by GPT-4 and amplified by Microsoft Azure.

DAX Express uses a unique combination of conversational, ambient, and generative AI to automatically create draft clinical notes in seconds for immediate clinical review and completion after each patient visit in the exam room or via telehealth patient conversations.

Additionally, Dragon Medical One, DAX, and DAX Express are tightly integrated into the electronic medical record, beginning from pre-visit through post-encounter.

"Nuance and Microsoft came together with the goal of helping to digitally transform healthcare, and today we are marking the next step forward in the ongoing evolution of AI-powered solutions for overburdened care providers," said Mark Benjamin, CEO of Nuance, in a statement. "We've taken the power and advanced reasoning capabilities of GPT-4 and integrated it into our proven outcomes-focused AI technologies in a tested and responsible way. Our state-of-the-art blend of conversational, ambient, and generative AI will accelerate the advancement of the care delivery ecosystem beyond what Nuance or Microsoft could have achieved separately, expanding our comprehensive portfolio of solutions that fulfill our vision to improve care quality and support enhanced outcomes for generations to come."

Nuance's solutions are a part of the Microsoft Cloud for Healthcare and amplified by the cloud infrastructure of Azure.

"Microsoft and Nuance have been ahead of the curve in innovating AI solutions, and organizations large and small have long trusted our responsible, secure applications and infrastructure," said Scott Guthrie, executive vice president of the Cloud + AI Group at Microsoft, in a statement. "With DAX Express, we are leveraging the revolutionary capabilities of large-model AI to deliver outcomes-focused healthcare applications at scale."

"Nuance continuously delivers innovations that clinicians need and want to overcome technological barriers and administrative burdens, improve care quality, and re-prioritize human relationships in medicine," said Jeffrey Cleveland, chief medical information officer of Advocate Health Southeast, in a statement. "With decades of experience creating proven clinical documentation solutions, it is no surprise that Nuance is leading the way in bringing the most advanced generative AI to the exam room at scale."

"What makes this breakthrough so impactful is that the power of artificial intelligence is magnified by the unique strengths of Nuance and Microsoft. Microsoft's engineering and market resources and the scale of the Azure cloud, paired with Nuance's long-standing experience in healthcare and its commitment to patient data privacy and responsible use of AI, create an impressive foundation to significantly improve healthcare experiences and support better outcomes. They are setting the stage for innovation that will shape healthcare delivery across the industry," said B.J. Moore, chief information officer of Providence, in a statement.

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