SoundHound and White Castle Commit to Drive-Thru Partnership
SoundHound AI, a provider of voice artificial intelligence, and fast food chain White Castle have expanded their partnership to deliver voice AI-enabled drive-thru experiences to customers across multiple locations nationwide.
In the first phase of its partnership, SoundHound's technology powered voice AI ordering technology at select White Castle drive-thrus. This new agreement will grow that coverage to more than 100 of White Castle's U.S. drive-thru lanes by the end of 2024.
"White Castle is committed to investing in the best-available technology to create welcoming and enjoyable drive-thru experiences for our customers," said Mike Guinan, vice president of operations services at White Castle, in a statement. "Our partnership with SoundHound has allowed us to be first movers in this space, and we're excited to do even more to satisfy cravers everywhere. Working together, we'll be able to deliver the drive-thru experience of tomorrow today."
"Together, White Castle and SoundHound are uniting great food and great technology to give quick-service restaurant customers the most advanced ordering experience available today,"said Keyvan Mohajer, co-founder and CEO of SoundHound, in a statement. "We know that AI is going to be a keystone of the restaurant of the future, and we're delighted to take another step toward that by bringing our deep AI knowledge to even more locations."