Suki and Amwell Partner to Expand Access to Healthcare AI Solutions

Suki, a provider of voice artificial intelligence (AI) technology for healthcare, and Amwell, a hybrid care delivery enablement platform provider, have partnered to bring the AI-powered Suki Assistant to Amwell's Converge telehealth platform powering the digital care of more than 55 health plans representing more than 90 million people.

Amwell connects and enables providers across 2,000+ hospitals to deliver greater access to more affordable, higher-quality care. Converge revolutionizes healthcare delivery by offering a streamlined patient experience and ensuring services are tailored to individual needs with real-time eligibility checks. It also matches consumers with providers, integrating seamlessly into existing workflows, and maintaining network integrity through referral management.

The platform features chat-based support, mental health programs, and in-visit enrollment for clinical programs.

Suki is a voice-enabled digital assistant for healthcare. It helps clinicians complete notes and supports other tasks, including coding and dictation. It is now available directly within the Converge platform, fitting seamlessly into the workflows of Amwell providers.

"Implementing AI voice technology into Amwell's hybrid care platform not only helps their providers avoid the burdensome documentation work that leads to significant burnout across the healthcare industry, it also helps providers be more engaged during appointments," said Punit Soni, CEO and founder of Suki, in a statement. "We're thrilled to partner with Amwell to power the AI voice experience of Converge so clinicians can focus on what matters most: their patients."