Nibble Health Re-Launches as Standard Practice

Standard Practice, providers of a voice artificial intelligence platform for medical practices, has relaunched since pivoting from Nibble Health in December.

With this launch, medical providers will get access to Standard Practice's platform and AI agent, which uses a human-sounding voice to tactically complete outbound calls. The agent dials, waits on hold, navigates IVR menus, presents information, and responds in real time. It can complete calls for prior authorization, claims management, doctor credentialing, medication checks, and many other use-cases.

"Standard Practice isn't just a voice tool. It's a new foundational component of practice operations," said co-founder and Chief Technology Officer Phil Markunas in a statement. "We've built a system that can adapt to different payor requirements, ingest documents, make hundreds of calls at once, and become smarter with each action. We give practices access to vast operational resources and domain expertise with the push of a button, and at a fraction of the price it would take for them to build these processes in-house."

"Every once in a while you experience a new product that gives you a glimpse into the future of healthcare. This is one of those times," said co-founder and CEO Steven Greene in a statement. "Every medical office in the country should be using Standard Practice to automate their outbound calling to insurance. There is no reason a person should pick up the phone to make insurance calls when software can accomplish the same task while also providing a massive financial benefit."

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