Peter Piper Pizza Rolls Out SoundHound's Voice AI Phone Ordering

Peter Piper Pizza has partnered with SoundHound AI to allow guests to place phone orders for pick-up through a conversational voice artificial intelligence agent. This new system understands natural speech and is trained on Peter Piper Pizza's full menu.

Now live across all Peter Piper Pizza locations in Arizona and Albuquerque, N.M., the new ordering platform amswers every phone call and even handles multiple calls simultaneously.

Beyond order-taking, SoundHound’s advanced voice AI can also answer questions about store hours, birthday party packages, allergen information, and other frequently asked topics.

"This new AI-powered voice ordering experience gives our guests a fast, reliable way to place orders over the phone just by speaking naturally. Whether it's our made-from-scratch pizzas, bold-flavored wings, sweet treats, or fan-favorite Piper deals, this innovation makes it easier than ever to get the food they love without the wait," said Genaro Perez, chief marketing officer of Peter Piper Pizza, in a statement.

"Peter Piper Pizza has implemented innovative AI agent technology that puts convenience and speed at the center of every guest interaction," said James Hom, chief product officer of SoundHound AI, in a statement. "We're proud to partner with them to bring a smarter, faster ordering experience to their customers."