Otter.ai to Add 27 Languages and Multilingual Capabilities

Otter.ai, providers of an artificial intelligence notetaker and conversational knowledge platform, is adding 27 languages (13 available today and 14 coming soon) and multilingual transcription that recognizes and transcribes conversations as speakers move between languages, all within a single meeting.

Otter already supported English, French, Spanish, and Japanese, and the 13 new languages are Mandarin Chinese (Simplified), German, Italian, Cantonese, Korean, Brazilian Portuguese, Russian, Indonesian, Malay, Dutch, Turkish, Vietnamese, and Polish. The 14 more coming soon are Swedish, Danish, Finnish, Arabic, Hindi, Thai, Hebrew, Norwegian, Greek, Macedonian, Persian, Czech, Hungarian, and Romanian.

Otter's multilingual option will follow conversations as they unfold, transcribing as participants switch between supported languages.

In English benchmark testing, Otter averaged 96 percent accuracy on the Open ASR Leaderboard. Otter also does not send audio to third parties for processing.

Otter's new languages work across the whole workflow, not just the transcript. Before the call, Work Mode, one of Otter's newest capabilities, pulls past conversations and connected apps into a brief. During it, summaries, action items, speaker identification, AI chat, and search work across supported languages. Afterward, Work Mode turns the conversation into follow-up emails and CRM updates, in whichever language the meeting happened.

"Many large international companies are already using Otter to improve collaboration and productivity for teams in different time zones and speaking multiple languages," said Sam Liang, co-founder and CEO of Otter.ai, in a statement. "We built our speech recognition in-house from the beginning, so we can build every language the right way, with leading accuracy and private audio. That's what lets us bring 27 new languages to Otter."