Apptera Deploys Packaged Speech Application
SAN BRUNO, Calif. - Aptera's voice-driven ATM/branch locator application has been deployed by a U.S. banks. This deployment of Apptera Locator utilizes Microsoft MapPoint Web Service location technology and runs on a voice self-service platform from Genesys Telecommunications Laboratories, utilizing SpeechWorks® speech recognition and text-to-speech software from ScanSoft, Inc. (Nasdaq: SSFT) and Walsh Media's voice talent.
As part of the company's Financial Services Suite, Apptera Locator allows callers to say a street address, cross street, phone number or zip code to access the nearest banking locations. Apptera Locator recognizes spoken addresses and street locations from more than 30,000 cites and nearly five million streets nationwide, allowing banks and other financial institutions to make mobile location access quick and convenient for callers, and better serve customers by providing more accurate locations.
Callers can choose the most convenient banking locations whether at home or when traveling by navigating through the returned list of banks with commands such as 'next,' 'previous' or 'repeat.'