Mount Carmel St. Ann's Hospital Selects ScanSoft Dragon NaturallySpeaking Medical 8

Mount Carmel St. Ann's Hospital, a healthcare provider in central Ohio, has implemented ScanSoft Dragon NaturallySpeaking Medical 8, a speech recognition solution for medical professionals, to automate transcription within its Emergency Department. Since implementing Dragon NaturallySpeaking Medical, the department has reduced reliance on manual transcription services by 97 percent and in doing so has saved $600,000 per year.

Using ScanSoft Dragon NaturallySpeaking Medical, healthcare professionals in Mount Carmel St. Ann's Emergency Department can create patient notes, reports, letters, and other documents by voice. In addition, the new Roaming User feature and added mobility in Dragon NaturallySpeaking Medical 8 allows doctors, nurses, and other medical personnel to dictate on-the-go using a variety of input methods - PCs, tablets, digital voice recorders. Prior to deploying Dragon NaturallySpeaking, Mount Carmel St. Ann's contracted with transcription organizations to transcribe dictations. Using Dragon NaturallySpeaking, Mount Carmel St. Ann's has reduced reliance on transcription services by 97 percent.

"Using ScanSoft Dragon NaturallySpeaking has really improved how we work in the Emergency Department," said Dr. Loren Leidheiser, chairman and director of emergency medicine, Mount Carmel St. Ann's Emergency Department. "Our staff is now able to dictate notes using a variety of input methods - PC, tablet, digital voice recorder - making it even easier to get patient information into our EMR, and increasing productivity and efficiency overall. In addition, we have significantly reduced costs by eliminating the need for manual transcription, and using Dragon NaturallySpeaking has also greatly reduced the number of errors in patient records. All of this translates to improved care for our number one priority - our patients."

ScanSoft Dragon NaturallySpeaking Medical 8 has built-in understanding for more than 300,000 words, and includes 14 pre-made specialty vocabularies, including Emergency Medicine, General Medicine, Pathology, Radiology, Cardiology and Surgery disciplines. Health care organizations such as Mount Carmel St. Ann's can also add their own words to the solution to create customized vocabularies. In addition, Dragon NaturallySpeaking Medical 8 provides speech input capabilities with existing electronic medical records (EMR) systems such as the A4 HEALTHMATICS ED EMR application that Mount Carmel St. Ann's has deployed. Care providers can take advantage of voice-activated shortcuts, allowing a single word or phrase to automatically populate fields within a document.

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