NeoSpeech Introduces VoiceNotify Platform

FREMONT, CA - NeoSpeech announced the launch of VoiceNotify, an outbound notification platform for the automotive market. VoiceNotify is designed to enable automotive Customer Relationship Management (CRM) providers to leverage existing data systems to send personalized outbound notifications and messages via phone on behalf of dealers. As part of VoiceNotify's launch, the company is offering a limited free trial of its voice notification services to dealerships.

 

"Reports indicate that up to 80 percent of dealers' prospects and sold customers never get a call back," said Yoon Kim, CEO of NeoSpeech. "VoiceNotify enables dealers to make a large volume of low-cost calls, and to successfully convert a high percentage of those calls from contacts to customers. Using advanced technology, these automated calls help dealers build loyalty and increase customer retention at a much lower cost than live agent calls, or even direct mail."

 

VoiceNotify offers a wide range of voice notification services for automotive dealers, including: Service reminders, recall notifications, customer satisfaction surveys, thank you calls, special parts order notifications, and declined service reminders. Outbound calls can be personalized with the recipient's name, car make and other information culled from DMS data.