AVST Launches CallXpress 7.9 Unified Communications Solution

FOOTHILL RANCH, Calif. - Applied Voice & Speech Technologies (AVST) launched a new version of its flagship unified communications (UC) solution, CallXpress. The new version enhances AVST's unified messaging offering with the ability for enterprises to define the architecture that best meets their storage, access, and security needs. CallXpress 7.9 features new SIP integrations and enhanced localization features.

A component of UC is unified messaging (UM) - the integration of voice, fax, and e-mail messages from an interface including mobile phones, fixed network phones, and personal computers.

The four versions of unified messaging offered by CallXpress 7.9 can be tailored to fit businesses and organizations in a range of industries. UM architecture choices featured in CallXpress 7.9 include:

  • Server-based: All messages (voice, fax and e-mail) are placed into one location - the e-mail server. Users can access voice messages using any or all of their familiar methods: desktop e-mail program, telephone, Web-based e-mail access program, PDA e-mail program
  • Client-based: Voice and fax messages remain on the CallXpress system. This dual message store version integrates voice and fax message access from the desktop e-mail client and voice, fax, and e-mail message access from the telephone
  • Secure: Messages on CallXpress are accessed using Web PhoneManager, a voice portal
  • Simplified: An e-mail notification is sent, optionally including a copy of the user's voice or fax messages as an attachment to the e-mail

CallXpress 7.9 offers a collection of user interface emulations, including Avaya Intuity AUDIX, Octel Aria, Octel Serenade, and Mitel NuPoint with Centigram interface. Additionally, CallXpress 7.9 features new SIP integrations to IP Telephony systems, including Avaya, Alcatel, and Nortel. AVST has also developed a rapid integration tool to assist in future SIP integration projects. The new version has expanded localization, new Web PhoneManager (WPM) features, compatibility for Microsoft Outlook 2007, and Microsoft Windows Vista Business.

CallXpress 7.9 is currently in field trial and scheduled for general availability within 90 days through AVST's established reseller channels.


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