Convergys and Tribold Deliver Enterprise Catalog for Single Customer View

CINCINNATI & LONDON — Convergys Corporation and Tribold enhanced Convergys' Infinys Business Support System with additional product management capabilities. Through the integration of Tribold's Product Portfolio Manager application software, Convergys will enable Communication Service Providers (CSP) to centralize product data into a single enterprise catalog. By integrating Tribold's suite of product management application software to the Infinys BSS solution, CSPs can create, manage, and control their products end-to-end, from business case development to product retirement, within a view across all disparate BSS and OSS systems.