Cbeyond Extends Deployment of the IP Unity Glenayre Mereon Platform

MILPITAS, Calif. - Cbeyond, a managed services provider to small businesses, extended its deployment of the IP Unity Glenayre Mereon 6000 Media Server to integrate its mobile and landline voicemail. Cbeyond also leveraged the IP Unity Glenayre Mereon Unified Messaging technology to enable its customers to send voicemails to their email inbox.

Cbeyond is an IP-based managed services provider that delivers integrated packages of local and long-distance voice along with mobile and broadband Internet services to more than 27,000 small businesses. With the company's new Integrated Voicemail service, its customers manage all of their messages from one voicemail box, regardless of which phone line was called - mobile or landline.

"Our Integrated Voicemail solution is a natural extension of Cbeyond's growing portfolio of managed services for our small businesses customers," stated Chris Gatch, chief technology officer for Cbeyond. "We are pleased to deliver this offering based on the capabilities of IP Unity Glenayre's Mereon system and applications."

Other Integrated Voicemail features include unified messaging, zero-out for assistance, and message notification. The unified messaging feature allows Cbeyond customers to listen to voice messages on their computer, and to file, save, forward, and back-up their important messages. With its zero-out feature, customers can allow callers to exit voicemail, instead of leaving a message, by dialing zero to receive immediate assistance. Additionally, with customizable message notification options, customers can receive an email, text message (SMS), and/or IVR phone notification to their mobile phone when a voicemail has been left on their landline extension


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