Inphonite Rolls Out InphoniteVoice 2012

Inphonite has unveiled the latest version of its automated IVR and messaging system, InphoniteVoice 2012.

The offering delivers daily appointment reminders, emergency notifications, and other messages via telephone, email, and text messaging. Designed with small, medium, and large businesses in mind, InphoniteVoice 2012 integrates with any scheduling or practice management software system. It is available as an SaaS subscription service or as an on-premises solution.

New features include:

  • Improved user interface with message designer tools, rules wizard, and new dashboard.
  • Interactive text messaging.
  • Speech recognition.
  • 26 text-to-speech languages.
  • Custom report designer.
  • Lab results patient portal, allowing patients to securely and privately view lab tests/results or other private messages.
  • Enhanced dynamic answering machine detection.
  • Holiday exception handling.

"Adding features like easy to use wizards, interactive text messaging, voice response, custom reports, and a portal make this product even more robust. Finally, we still offer the Desktop, Server, and Enterprise on-premise editions that those in the medical industry have grown to appreciate, as well as an easier to use SaaS model," stated Christine Tosi, president of Inphonite. "The return on investment proves InphoniteVoice 2012 to be cost effective with varied features and pricing levels for small, medium-sized, and even multisite enterprises."

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