Dell Releases Virtual Voice-Enabled Mobile Enterprise Solution

Dell has unveiled Dell Enterprise Mobility Management (EMM), a mobility/bring your own device (BYOD) solution offering voice, texts, and work-related communications on mobile devices, including Android and iOS smartphones and tablets.

An enhancement to the cloud-based Dell Mobile Workspace solution, EMM provides access to enterprise phone, email, and storage services from an employee's personal Android or iOS smartphone or tablet. The cloud-based solution helps streamline mobile/BYOD enablement with the availability of Dell Business Phone powered by Vonage Business Solutions, email integration with Microsoft Office 365, and access to Box for Dell to support enterprise content collaboration.

The new Dell Mobile Workspace capabilities extend the secure, managed enterprise workspace and enable apps and services to share data securely and synchronize enterprise information seamlessly. With Dell Business Phone, employees gain the flexibility and privacy of having a separate business line and phone number on their existing Android or iOS smartphone or tablet using Dell Mobile Workspace. This voice feature also gives enterprises the ability to set security and calling policies, as well as route calls over WiFi, cellular voice and data networks to help control telecom expenses.

With the enterprise-managed Dell Business Phone service, IT departments can safeguard call logs, voicemail, texts, contacts and other data within the encrypted Dell Mobile Workspace. The ability to retain access to business phone data, as well as billing records, helps ensure compliance with regulatory and legal requirements.

Dell Business Phone can be added to Dell&'s EMM environment, which simplifies workflow by providing a single location from which IT administrators can oversee the management and policy of the company's entire EMM footprint. From the portal, IT can secure user identity and device connectivity as well as integrate and deploy Dell Business Phone and other productivity applications.

With Box for Dell, employees can access enterprise files and folders securely across a range of devices and workspaces to share documents, collaborate among teams and edit content directly with existing applications. Dell EMM also seamlessly integrates with Microsoft Office 365 to offer cloud-based, hosted business-class email and shared calendars to elevate mobile employee productivity from anywhere.

Additionally, EMM offers a secure environment since it builds identity and access management (IAM) capabilities into its Dell Mobile Workspace. This enables IT administrators to control access to enterprise resources while simplifying how employees access mobile devices using a single sign-on process. If an employee leaves the company or their personal device is lost or stolen, administrators can wipe enterprise data from the mobile device to mitigate security risks.

The EMM solution's VoIP calling over WiFi can also save costs since it can remove long-distance and international roaming charges. Additionally, WiFi can help solve indoor cell coverage issues while reducing the need to use cell voice minutes and expensive cell mobile data when employees work from home or corporate offices or locations with WiFi hot spots. IT administrators can set or restrict methods in which calls are placed (WiFi, cellular voice, cellular data) to enable further cost savings.

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