Articles by Aaron Fisher
Technologies Won’t Obsolete The Human Voice
Speech will evolve and find its place in social media, mobile devices, and video
Unify Communications Across Channels
Semantic parsing can mine a treasure trove of data
Speech can't be your only means of talking to customers.
Speech Needs to Get Personal
Caller data is needed to make personalization perfect.
Navigating TTS's Pitfalls
Data difficulties don't have to destroy TTS output.
Let's Verify Our Terms Correctly
In voice biometrics, the key phrases aren't interchangeable.
A Natural Part of Natural Language
Issues will arise with any project, but managing them is key.
Shopping for a Speech Solution Partner?
Questions to ask a potential vendor prior to deciding on a solution.
Tuning Is a Multitiered Process
Best practices to consider when tuning an application.
Best Practices to Help NL Evolve
Getting it right will make a good impression on callers.