Articles by Gayle Kesten
Implementation Award: Elavon
Implementation Award: Pinnacle Security
The 2009 Implementation Awards
Implementation Strategies 2009
A complete guide to deploying speech.
Intervention via Automation
Boston Medical Center designs a federally funded IVR system to detect patients at risk of substance abuse.
An Education in E-Learning
A small PowerPoint add-in helps Indian IT services giant Wipro take training to the Web
The 2008 Speech Luminaries
Recognizing four professionals who have advanced industry causes and worked to build awareness and acceptance of speech technologies.
The 2008 Implementation Awards
Recognizing four user companies that garnered impressive returns as a direct result of the speech deployments.