Biographical Information

Gayle Kesten

Articles by Gayle Kesten

Implementation Award: Elavon

Implementation Award: Pinnacle Security

The 2009 Implementation Awards

Implementation Strategies 2009

A complete guide to deploying speech.

Intervention via Automation

Boston Medical Center designs a federally funded IVR system to detect patients at risk of substance abuse.

An Education in E-Learning

A small PowerPoint add-in helps Indian IT services giant Wipro take training to the Web

The 2008 Speech Luminaries

Recognizing four professionals who have advanced industry causes and worked to build awareness and acceptance of speech technologies.

The 2008 Implementation Awards

Recognizing four user companies that garnered impressive returns as a direct result of the speech deployments.