Biographical Information

William Meisel

William Meisel, Ph.D., is president of TMA Associates (www.tmaa.com) and publisher and editor of Speech Strategy News. He is a consultant on market and product opportunities created by the maturing of speech technology and is
co-organizer of the Mobile Voice Conference with the nonprofit AVIOS, where he serves as executive director.

Articles by William Meisel

Answer Technology: A Necessary Step in Human-Computer Conversation

Digital assistants need to get better at answering user questions to keep the conversation going.

Conversing with Computers: Where We Are and Where We’re Going

The AVIOS conference showed how the human-computer connection is rapidly evolving.

We Need Answers: Conversational Systems and Answer Technology

Digital assistants are getting better all the time, and answer technology needs to keep pace

Connect to Customers with the Help of Google, Amazon, and Apple

Building digital assistants to help customers is becoming an industry requirement, so companies should start soon if they don't already have one.

Speech Understanding: The Next Leap in Speech Recognition

Deep learning and the data that feeds it will drive speech tech's commercial use

The Evolution of Speech Recognition

Meeting the demand for natural language interaction is becoming easier—and essential.

The Changing Perception and Reality of Speech Recognition

Siri sets a high bar for call center technology.