Articles by Sandip Sen
Intelligent Assistants Bring Changes to CRM and Customer Service
Opus Research's Intelligent Assistants Conference highlights the growth of virtual assistants in customer apps. (Featured on SmartCustomerService.com.)
Hyundai Is the First Automaker to Launch Android Auto
Android Auto, which features natural voice recognition with Google voice actions, will premiere in Hyundai Sonata models.
Ivona Enters Wearables Market with OrCam Partnership
The wearable computer connects to a user's glasses and can read aloud anything the user specifies.
Nuance Improves Speech Recognition in PowerScribe 360
The new platform is said to be faster and more accurate.
Outsourcing Versus Offshoring
Despite common confusion, the two are not one and the same.