Biographical Information

Linda Pophal

Lin Pophal is a freelance business journalist and content marketer who writes for various business and trade publications. Pophal does content marketing for Fortune 500 companies, small businesses, and individuals on a wide range of subjects, from human resource management and employee relations to marketing, technology, healthcare industry trends, and more. 

Articles by Linda Pophal

The State of Assistive Technology

Accessibility solutions expand to new populations

The State of Artificial Intelligence

As AI becomes ubiquitous, voice technologies improve and expand into more areas

Artificial Intelligence and the Customer Journey

The combination of AI and speech technology is transforming the way marketers think about customer experience, but many are still hesitant to put plans into action, as consumer expectations may outpace technological reality.

How to Reach Marketers Looking for a Speech Solution

As speech technology becomes more commonplace, new markets are opening up for vendors. But as new opportunities abound, how do voice vendors reach out to potential new customers like marketers?

The Voice Data Gap and How to Close It

Companies still aren't doing enough to capture voice data, but advances in transcription, AI, and machine learning could change things

Extracting User Data from Speech Applications

Speech applications are a great source of user data, but there are questions to be considered before undertaking any data-heavy project