Biographical Information
Surbhi Rathore
Co-founder and CEO of Symbl.ai
Surbhi Rathore is CEO and co-founder of Symbl.ai, a conversation intelligence (CI) platform for developers and app builders to unlock human conversations and deploy actionable insights at scale on any channel of communication, including voice, email, chat, or social.
Articles by Surbhi Rathore
How Conversation Intelligence Is Revolutionizing the Call Center Experience
23 Aug 2022
By leveraging AI and machine learning, call centers and other businesses can create easy-to-digest analytical summaries from conversations or groups of conversations that can tell where conversations are going well and where they could be improved.