Speech Industry News

• SafeAuto to Implement One's ContactOne Solution
• Gas South Deploys USAN’s Omnichannel Customer Engagement Solution
• BT Adds Video Messaging Service to Cloud Contact

Speech Industry Q & A

• Q&A Michael McTear: Breaking Down Conversational Artificial Intelligence
• Q&A: Jon Stine, executive director of the Open Voice Network, about the future of open voice.
• Q&A: Jonathan Eisenzopf, chief technology officer at Discourse.ai, about using human-to-human corpora to train bots faster
• Q&A: Dirk Schnella-Walka, research scientist for multimodal system architecture at modality.ai, about the standardization of intelligent personal assistants.