Speech Tech University
What college students are learning today, and what employers need to look for.
The Big Strike or Fool's Gold?
The truth about the rush in the mobile applications market and the perils of easy money.
We Want YOU to Get This Call
With outbound IVR, it's all about getting the message to the right person.
Helping Students Help Themselves
A speech application helps new students adjust to college life.
Voters Decide in Favor of an IVR
Voter registration and complaint systems were a hit during the 2008 national elections.
Diamonds in the Rough Economy
The Business Case
The Recession's Impact on Contact Center Investments
Not all technologies will take a huge financial hit.
On-Demand Services and Mashups
Both allow for greater use of voice on mobile devices
Let's Verify Our Terms Correctly
In voice biometrics, the key phrases aren't interchangeable.
Is Your Goal to Get Rid of Money?
Relying solely on industry standards sets the bar too low.
A View from AVIOS
A View from the Voice Search Conference
Opportunities abounded to try something new.
Speech Shows Its Worth in a Down Economy
Spending is sometimes needed to save money or generate revenue.
Automated Speech Analytics
AT&T Launches Multitenant Hosting on Call Center Technologies
The company offers business customers a virtual call center.
Under-the-radar speech industry news
Tellme Pushes One-Button Voice Access to Mobile Communications
Voice features will be a big part of Microsoft Windows Mobile 6.5 phones.
Tellme Upgrades Are in the Clouds and Beyond
The Microsoft subsidiary updates its voice platform as it nears the two-year anniversary of its acquisition.
Is the Promise of Outbound IVR All Talk?
What's in a Name?
Kindle takes on the president, with not-so-good results.