September/October 2024
Magazine Features
The Top Speech Technologies and Vendors: The 2024 Speech Industry Awards
The Editors of Speech Technology //
24 Sep 2024
Artificial intelligence is now integral to speech technology, a fact reflected by our winning vendors.
2024 Speech Industry Award Winner: aiOla Speaks Your Business’ Unique Language
The Editors of Speech Technology //
24 Sep 2024
Speech technologies have typically had a hard time understanding jargon, abbreviations, and acronyms, but Israeli startup aiOla is changing all that.
2024 Speech Industry Award Winner: Capacity Deepens Voice and Contact Center Capabilities with Acquisitions
The Editors of Speech Technology //
24 Sep 2024
AI software company Capacity has been on an acquisition spree over the past year or so, grabbing up a number of fairly prominent speech technology vendors to expand its contact center capabilities.
2024 Speech Industry Award Winner: ElevenLabs Is Dubbed a Leader in Automatic Speech Translation
The Editors of Speech Technology //
24 Sep 2024
The company's first product, AI Dubbing, enables users to automatically translate any speech into up to 20 other languages while maintaining the original speakers' voice qualities.
2024 Speech Industry Award Winner: Kardome Is Making Cars More Driver-Friendly
The Editors of Speech Technology //
24 Sep 2024
Cars are becoming better listeners, and one company driving that change is Israeli startup Kardome, whose system can reportedly capture and identify up to six speakers in three seat rows.
2024 Speech Industry Award Winner: OpenAI Breaks More Molds with Voice Introductions
The Editors of Speech Technology //
24 Sep 2024
in yet another groundbreaking move, the San Francisco-based company gave ChatGPT a voice last September.
2024 Speech Industry Award Winner: PolyAI Optimizes Conversational AI for Contact Centers
The Editors of Speech Technology //
24 Sep 2024
PolyAI continues to redefine what's possible with voice-first, artificial intelligence-powered automation in contact centers.
2024 Speech Industry Award Winner: Sanas Brings Clarity to Contact Center Interactions
The Editors of Speech Technology //
24 Sep 2024
Thanks to this Palo Alto, Calif.-based provider of real-time speech understanding technology, agents have a choice in how they're heard and can proudly hold on to their unique voice characteristics.
2024 Speech Industry Award Winner: Sonde Health Soars for the Air Force
The Editors of Speech Technology //
24 Sep 2024
Boston-based Sonde Health has positioned itself as a leader in voice-based health monitoring, and the U.S. military has taken notice.
2024 Speech Industry Award Winner: SoundHound Drives Voice AI’s Expansion
The Editors of Speech Technology //
24 Sep 2024
The company is building toward a vision of a voice commerce ecosystem that enables consumers to access goods and services through natural conversation.
2024 Speech Industry Award Winner: Voiceitt Passes Inclusivity Milestones
The Editors of Speech Technology //
24 Sep 2024
Voiceitt, an Israeli provider of speech recognition for nonstandard speech, seeks to disrupt the voice accessibility market.
COLUMNS:
The Business Case
How AI Is Transforming Self-Service
Donna Fluss //
03 Oct 2024
Customers show a preference for helping themselves when self-service apps are up to it.