Speech Technology eWeekly - September 22, 2021

Features

2021 Speech Industry Award Winner: Sensory Is Living on the Edge

Privacy is a top consumer concern these days, and Sensory has it covered. The speech technology provider is a pioneer in embedded software, or speech on the edge, and addresses the privacy issue in a number of ways.

Speech Technology News

SMG Extends Partnership with CallMiner

SMG expands its contact center and conversation analytics capabilities with a CallMiner partnership.

Dubber Acquires AI Provider Notiv

Notiv brings AI-driven note taking and action items to every call and meeting.

SCL Health Implements Nuance Dragon Ambient eXperience

SCL is using Nuance DAX to capture patient visits in cardiology, orthopedics, and primary care settings.

ABI Expects 2 Billion Devices to Have NLP or Ambient Sound Chips by 2026

As technology expands, ABI expects more AI-enabled devices to feature more complex audio and voice processing applications.

GIA Eyes Nearly 18 Percent CAGR for Speech and Voice Recognition

New reporting from Global Industry Analysts projects the voice and speech recognition technology market to reach $20.9 billion worldwide by 2026.

Voice 123 Acquired by Backstage

Freelancer marketplace provider Backstage has acquired voiceover talent marketplace Voice123.

SightCall Integrates with LanguageLine

SightCall's integration with LanguageLine brings live interpreters to its visual assistance platform. (Featured on SmartCustomerService.com.)

Alvaria Launches CX Suite and WEM Suite

Alvaria's new customer experience and workforce engagement management suites are part of its larger contact center solutions portfolio.(Featured on SmartCustomerService.com.)