Speech Technology eWeekly -
November 03, 2021
Speech Technology News
CallMiner Launches Fall Release
CallMiner's Fall Release offers new capabilities, pre-built solutions, and cloud-based integrations.
Dialpad Adds AI to True CaaS
Dialpad expanded the application of its Voice Intelligence, including speech recognition and natural language processing, throughout its unified communications offering.
Vivoka Adds ID R&D Voice Biometrics to Its Voice Development Kit
Vivoka's ID R&D integration allows developers to enable personalization and authentication for IoT and other emerging voice use cases.
Telinta Integrates Google Cloud for Voicemail Transcription
Telinta's integration enables VoIP providers to use Google Cloud's automated transcription of voicemail in more than 125 languages and dialects
Tobii Dynavox Acquires Acapela Group
Tobii Dynavox is acquiring speech synthesis provider Acapela Groupo for $11.3 million to expand its assistive technologies.
Haptik Launches Enterprise CX Platform for Building IVAs
Haptik's Enterprise CX Platform is a self-service, low-code environment for building intelligent virtual assistants.
Hinge Adds Voice Capability to Dating App
Hinge's Voice Prompts bring daters' profiles to life.
OnviSource Partners with Voicegain
OnviSource has integrated Voicegain's deep learning-based speech-to-text platform into its Intellecta multichannel analytics solution. (Featured on SmartCustomerService.com.)
LivePerson Acquires VoiceBase and Tenfold
LivePerson's acquisitions of VoiceBase and Tenfold will yield a unified, integrated voice and conversational AI system. (Featured on SmartCustomerService.com.)
Companies Are Investing in Voice, But They're Ignoring the Real Problem
For voice to be truly effective, it needs to be tested in real-world environments.