Speech Technology eWeekly - April 15, 2009


Taming the Multichannel Monster

The right tools and technologies can bring together all of your customer contact channels seamlessly.

Speech Technology News

SpinVox Huddles Up with IBM to Tackle Enterprise UC

SpinVox will be joining IBM's Software-as-a-Service Specialty program.

Aculab Teams with Cepstral

The company integrates Cepstral's TTS into its technology.

CFTC Selects Nexidia for Audio Review

The U.S. regulatory agency signs an enterprise license agreement for use in its trading investigations.

Who Mobile Cares? MetroPCS and Nuance Do

Nuance will be providing MetroPCS with its on-device self-service solution.

Verint Witness Actionable Solutions 2009 EMEA Partner Award Winners Announced

Verint Channel Partners BT, LAN Communications, and Sabio awarded honors for success with Impact 360 Workforce Optimization Suite.

The Business Case

Speech Analytics Delivers the Insight

The benefits reaped can be found across industries.