Speech Technology eWeekly - December 08, 2010

Case Studies

VoIP and Voicemail-to-Text Make a Better Network

A broadband voice and data provider sees improved customer service with solutions from Junction Networks and PhoneTag.

Speech Technology News

Nuance's Dragon Becomes More Multilingual

Nuance releases Dragon Dictation and Dragon Search in Spanish.

Americans Spend More Than 1 Billion Hours Annually on Voicemail…And Hate It

Listening to long and rambling messages is the top reason users dislike voicemail, according to a Yap study.

Loquendo and UniMRCP Enable Creation of Multilingual Speech Applications for Asterisk

Interoperability of Loquendo MRCP Server with UniMRCP Connector Bridge is certified.

Verdatum Joins the ProLaw Alliance

Verdatum integrates its digital dictation work flow solution with ProLaw.

Philips Speech Processing’s SpeechExec Enterprise 3.1 Certified as Citrix Ready

Provider of dictation solutions joins Citrix Ready Partner Program and earns certification for digital dictation management software.


Empathy, Dollars, and Sense

It's not enough to simply say you understand the customer.