Speech Technology eWeekly -
April 10, 2013
Drivers Prefer Speech, But It Needs Work
Speech Technology News
AT&T Watson Speech Engine to Power Interactions' Virtual Assistants
AT&T's speech recognition and natural language understanding apps will enhance Interactions' customer care solutions.
Plum Voice Releases VoiceTrends IVR-Specific Analytics Tool
VoiceTrends reveals the most useful data for improvement of customer satisfaction and automation rates.
ManageEngine Releases Voice-Enabled Help Desk App
The new iPhone ServiceDesk Plus MSP app features Nuance voice technologies.
CMO Council Chooses TranscribeMe for Voice-to-Text Services
The new partnership with TranscribeMe enables quicker sharing of thought-leadership content.
Raise Your Mobile Profile
Look to outsourcing to give your customers the technology they expect.